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Life Insurance - Which insurer gives you the best service - LIC or private insurers?
27-Jan-2003
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Its LIC undoubtedly.

Take a look at the services that LIC offers its esteemed policyholders.

Online Policy Status:

LIC provides you with every detail of your policies online. All you need to do is log in and with the unique code provided to you, you will be able to access details of your policies easily from any part of the world.

Online Premium:

LIC has tied up with several banks and service providers to offer an online premium payment facility to its policyholders. Which means you may pay your policy premium from any corner of the country. Whats more! You can authorize your bank to deduct the premium amount directly from your bank account saving you much time and money.

Grievance Redressal:

LIC has set up a Grievance Redressal forum which you may approach in case of any complaints you may have regarding your policies. The forum will help in speedy settlement of your complaints.

IVRS:

An interactive voice response system has been installed in 59 centres which provides instant information to the caller regarding his policies.

Kiosks:

LIC has installed information Kiosks at 150 locations to give policy status reports and details about insurance plans, servicing aspects etc.

Information Technology:

LIC is one of the largest users of information technology with interconnectivity between 1500 plus branches all over India through Metro/Wide Area Network.

Source : DWT back